County Advice overview
Disability bus passes are available by appointment please call 01482 210 000 to make an appointment.
This is done at the local library which you can find here:
If you are an adult or child aged five or over and live in Hull, you can apply if you are –
in receipt of Personal Independence Payment (PIP) and awarded eight or more points in either of the following sections –
- section seven – communication verbally
- section 12 – moving around
- in receipt of the higher rate mobility component of Disability Living Allowance (DLA)
- have been refused a driving licence due to medical reasons (not persistent use of drugs or alcohol) or would in the opinion of your medical practitioner be refused a driving licence on those grounds if you were to apply.
- A blue badge holder, in receipt of war pensioner’s mobility supplement
- registered with our social services and have one of the following cards –
- sight impaired or severely sight impaired (previously known as partially sighted and blind) – orange is for partially sighted and yellow card for blind.
- Profoundly or severely deaf – white card (Hard of Hearing (HH) individual is not eligible)
- Limbless or long-term loss of use of both arms – blue card or letter from NHS limbless unit
- Learning disability – pink card, without speech – grey card.
Disability bus passes | Hull City Council
Key tips for Planning your journey
When planning a journey by bus, things to consider might be “Where is my nearest bus stop?” and “What bus number do I need?”. You may also want to think about buying your ticket, what it will cost, can you pay by cash or card and can you buy it in advance online. Be aware that online tickets for buses are often non-refundable if you cannot make your journey.
Buses can only stop at marked bus stops, so you need to be sure where you are getting off in advance. If you are not sure, the bus driver should be happy to help you. Ask the driver to let you know when your stop is coming up. You may need to consider if the nearest bus stop is accessible if you are travelling with a scooter or wheelchair.
My journey Hull Accessibility Statement (hull.ac.uk)
Can help with advice about travel choices in your area that may result in saving you time and money.
Journey planning
Local bus providers have journey planners and will be able to help you with information about your journey.
Traveline is a partnership of transport companies, local authorities and passenger groups which have come together to bring you routes and times for all travel in Great Britain by bus, rail, coach, and ferry and to provide it in as many different ways as possible.
You can check when the next buses in the Hull area are due at your chosen stop here:
If you are travelling outside the county, i.e., national NextBuses website will help you search for bus timetables and your nearest bus stop.
You can put in your postcode to find your nearest stop and the next bus due https://nextbuses.mobi/
Operators:
East Yorkshire
East Yorkshire – Bus travel in Hull, East Yorkshire and the North… (eastyorkshirebuses.co.uk).
Stage Coach
Stagecoach (stagecoachbus.com)
All Blue Star Buses are accessible with ramps as standard on all vehicles. Some bus stops have lower curbs. There are priority seats near the front of the bus.
Help with cost – Concessionary Travel
Older Person’s Bus Pass
Concessionary bus passes are available for older people who have reached state pension age and resident in Hull. The older person’s bus pass entitles you to free travel on bus services throughout England from 9.30am to 11pm Monday to Friday and all day at Weekends and on public holidays.
Residents of Hull
Can apply for a senior bus pass card by contacting 01482 210 000 and making an appointment.
Senior bus passes | Hull City Council
Disabled Person’s Bus pass
If you have a disability, you may be entitled to a Disabled Person’s bus pass Residents of Hull can apply because of a disability. There is no upper age restriction for the disabled person’s bus pass.
Information on eligibility is available here:
Disability bus passes | Hull City Council
Travel vouchers
Travel vouchers do not seem to be available to Hull residents.
Travelling with mobility equipment
Wheelchairs and Scooters
All East Yorkshire and Stage Coach buses and most buses are built for easy access with low floors.
All low floor buses have a dedicated area for wheelchair/scooter users; other passengers are required to give up the space for wheelchair/scooter users.
When your low floor bus arrives at the bus stop you can ask the driver to lower the step and/or ramp to allow you to board.
Wheelchair/scooter users have priority over everyone else for the use of the designated wheelchair space since this is the only place in which they can travel safely.
If the bus is full or there is already a wheelchair/scooter user on board it may not be possible not be able to carry another wheelchair/scooter user.
Assistance Dogs
All recognised guide dogs and assistance dogs are allowed to travel for free on all Hull buses.